515 EXPERIENCE COORDINATOR
Passion City Church
OBJECTIVE
Support the Experience Lead and Door Holder teams in delivering a remarkable guest experience at the 515 location. A positive, team-oriented, kingdom-minded individual who models initiative, service, and accuracy as they play a pivotal role on the team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee the guest experience at the 515 location on Sunday mornings and during special events (Experience, Parking, Security, Medic)
- Ensure standards are met at 515 in cleanliness, environment look + feel, and Door Holder practices
- Partner with 515 Experience Team Lead to lead and maintain Door Holders to cast vision, continue training, and build relationships
- Create a Door Holder culture within Passion City Church's set of behaviors, terms, and values to ensure the optimal experience for all coming through the doors
- Work alongside other Passion City Church teams (students, Community Groups, The Grove, Passion Kids/bloom, etc.) to ensure congruency as we serve the people of our House
- Monitor scheduling of Experience, Parking, and Security Door Holders through CONNECT for Sunday gatherings and special events
- Ensure consistency and effectiveness in all systems and procedures each week
- Process Experience Team invoices and expense reports
- Manage relationships and details related to off-site parking and shuttles
- Recruit and invest in key Door Holders of our House
- Coordinate the Door Holder on-boarding process for all Experience teams
This job description in no way states or implies that the ESSENTIAL DUTIES AND RESPONSIBILITIES are the only responsibilities of this position. The employee is required to follow any other reasonable instruction and perform any other reasonable duties at the request of the supervisor or other senior management personnel.
WORK SCHEDULE
Monday - Thursday 9a-5p + all-day Sunday
SUPERVISORY RESPONSIBILITIES
None
REPORTS TO
515 Experience Leader
AN IDEAL INDIVIDUAL
- 1+ years of experience in guest experience. Exceptional attention to detail, logistics, creative and environmental vision, and experience
- Ability to establish strong professional relationships with peers, Door Holders, and potential vendors
EXPECTATIONS
- Loves Jesus, the people of Passion City Church, the city of Atlanta, and the world
- Willingness to adapt and be flexible, while working above and beyond expectations
- Acts an advocate of the culture and vision of Passion
- Low drama, high-momentum, high-capacity, positivity, over-comer, dreamer, creative-can-do-whatever-it-takes attitude
- High level of initiative and ability to take a proactive approach to work
- Performs job duties on time with excellence
- Actively participates in the life of Passion City Church