OBJECTIVE

To support the ministries of Passion City Church by providing excellent technical support. A positive, team-oriented, kingdom-minded individual who models initiative, service, and accuracy as they play a pivotal role on the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Support the Technology Team with managing hardware, software, and other systems that support the Passion network infrastructure
  • Organize and maintain IT resources
  • Provide Level 1 Helpdesk support to Assist with troubleshooting and providing technical support for team members and Door Holders
  • Configure and prepare hardware/software for events
  • Support telephone system and hardware
  • AppleCare Administration
  • Support IT Door Holder Team
  • Provide training and documentation for IT Systems
  • Create forms and events using church management database
  • Maintain data integrity in church management system

This job description in no way states or implies that the ESSENTIAL DUTIES AND RESPONSIBILITIES are the only responsibilities of this position. The employee is required to follow any other reasonable instruction and perform any other reasonable duties at the request of the supervisor or other senior management personnel.

WORK SCHEDULE

Monday-Thursday 9am-5pm + all day Sunday.

REPORTS TO

IT Support Manager

AN IDEAL INDIVIDUAL

  • Familiarity with Mac, iOS, and Windows Operating Systems
  • Strong verbal and written communication
  • Creative problem-solving skills
  • Ability to multitask and work well in teams

EXPECTATIONS

  • Loves Jesus, the people of Passion City Church, the city of Atlanta and the world.
  • Willingness to adapt and be flexible, while working above and beyond expectations.
  • Acts as an advocate of the culture and vision of Passion.
  • A positive, team-oriented, kingdom-minded individual who models initiative, service, and accuracy as they play a pivotal role on the team.
  • Low drama, high-momentum, high-capacity, positivity, over-comer, dreamer, creative-can-do-whatever-it-takes attitude.
  • High level of initiative and ability to take a proactive approach to work.
  • Performs job duties on time with excellence.
  • Actively participates in the life of Passion City Church.